Please use our receptionists to help signpost you to the right clinician - sometimes a GP may not be the most appropriate person to have an appointment with.
You see any of the GP's or nurses by appointment. If it is important to you to see a particular clinician please try to book in advance.
If you need an urgent appointment you will be seen as soon as possible that day. Please help the reception team by telling them whether or not your problem is urgent. If you are not happy with your appointment, please speak to the practice manager.
Evening SurgeriesWe offer evening surgeries on Tuesday, Wednesday and Thursday between 18:00 - 19:30 when possible. A nurse is available at these times too.
If you think your problem can be dealt with by phone we offer telephone consultations with our clinicians. The receptionist will give you a telephone appointment and the doctor will call you back. Please ensure that we have your current phone number.
We are aware that young people may find it awkward to approach the practice and in this respect we support the work of the Teenaid service, based at the Market Street Centre. This service is staffed by Dr Katherine Adams but is completely separate from the practice. Clinics are held on Monday 16:00 – 18:00 and on Friday 12:45 – 14:00. Telephone 01631 570769.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Each week approximately 50 patients do not turn up for appointments resulting in others having to wait longer for an appointment.